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VoIP Cloud Services

With Zultys Cloud Services, you get the most advanced, reliable and fully-featured business phone system in the industry without the investment in telephone system equipment. It includes all of the capability of our premise-based Zultys MX platform.

Stay Connected to Your Business from Wherever You Are
Enable employees to stay productive and accessible whether at their desks, in a remote office, or mobile – on their desk phone, smart phone, tablet or laptop – Anywhere and Everywhere! But more than that, you need a robust unified communications solution that is cost-effective, easy to deploy, support and won’t increase demands on your already lean IT staff.

Servers installed in our state-of-the-art data centers are fully redundant with failure protection and are supervised around the clock. This ensures the high availability and reliability that your business demands. This service continuity protects the lifeline of your business by keeping you connected.

With Zultys, you are supported directly by A-1 Pro Com, and not just some voice on the phone. From system design, training your personnel, expansion, billing questions, and general ongoing support and maintenance, A-1 Pro Com is there for you.

Available Features Include:
  • Unified Communications for Windows, MAC and Linux
  • Conferencing
  • Softphone
  • Visual Voice Mail
  • Presence Notification
  • Instant Messaging
  • Video Calling
  • Call Recording
  • Contact Center and Operator Functionality
  • Mobile App
  • Enhanced Call Handling Rules
  • Automated Attendant
  • Interactive Voice Response
  • Automated Outbound Calling
  • Integration with Outlook and Microsoft Exchange
  • Integrated Fax Server
  • Active Directory / LDAP Support


  • Initial Cost Savings – No large upfront investment by purchasing an office telephone system.
  • Ongoing Cost Savings – You pay only for services and features on a per-employee basis. Features can be easily added or removed as your business needs change.
  • Mobility – Integrate smart phones with Zultys Mobile Communicator™ App, enabling mobile workers to access the same features of the office phone system, like total call control, office directory, IM, Presence, Visual Voice Mail and much more.
  • Work Anywhere – When your office phone system is virtual, employees can work from home, remote offices, on the road, mobile phones, and even overseas – just as if they were in the office.
  • Presence and IM – See whether employees are available, in a meeting or out of the office and exchange secure instant messages with colleagues to streamline communications.
  • Enterprise Capabilities – For small businesses, unified communications and contact center functionality is often cost-prohibitive. Not so with Zultys’ powerful feature packages.
  • Scalability – Virtual systems can expand and grow with your business as needed. You can easily add phones and services as your business expands, up to 10,000 users in multiple locations.
  • Connect Multiple Locations If you have multiple locations and want them tied together, or want a premise-based system in some locations and a cloud solution in others- it’s no problem. With Zultys, you get the exact same user experience whether in the cloud or on your premises.
  • Easy Set-up and Admin – With Zultys Cloud Services, you can be up and running very quickly. Ongoing administration is simple with Zultys admin interface that enables user management, monitoring and making changes to your service at any time.
  • Reliability – We maintain multiple redundant data centers supervised and maintained 24/7/365 so your communications infrastructure is protected.

Each user license includes:
  • Operator group
  • Hunt group or ACD group
  • Automated Attendant
  • Paging Group
  • Voicemail
  • Call forwarding
  • Advanced Call Routing
  • Built-in Reports
  • Voicemail to Email
  • Zultys Mobile Communicator for iPhone/Android
  • All Call Groups Come with the following functionality:
    • Customizable Call Distribution to Agents
    • Call Queue
    • Quit queue options
    • Music on Hold
    • In-queue announcements–position in queue and wait time


Premium Package Each user license includes:
  • Operator group
  • Hunt group or ACD group
  • Automated Attendant
  • Paging Group
  • Voicemail
  • Call forwarding
  • Call Attached Data
  • Advanced Call Routing
  • Built-in Reports
  • Voicemail to Email
  • MXIE: Unified Communications Client license
  • Outlook Communicator with Exchange Integration: Single User License
  • MXvideo Single User License (Adds HD Video support to MXIE)
  • Zultys Mobile Communicator for iPhone/Android
  • MXconference: Voice Conference Participant license (Max 60 Participants)
  • Fax Session (origination or termination – Max 60)
  • All Call Groups Come with the following functionality:
    • Customizable Call Distribution to Agents
    • Call Queue
    • Quit queue options
    • Music on Hold
    • In-queue announcements–position in queue and wait time


Contact Center Package Each user license includes:
  • Operator group
  • Hunt group or ACD group
  • Automated Attendant
  • Paging Group
  • Voicemail
  • Call forwarding
  • Call Attached Data
  • Advanced Call Routing
  • Built-in Reports
  • Voicemail to Email
  • MXIE: Unified Communications Client license
  • Outlook Communicator with Exchange Integration: Single User License
  • Zultys Mobile Communicator for iPhone/Android
  • MXvideo Single User License (Adds HD Video support to MXIE)
  • MXconference: Voice Conference Participant license (Max 60 Participants)
  • Fax Session (origination or termination – Max 60)
  • Inbound Call Center: (ICC) License for one agent or supervisor
  • MXreport – Contact Center Edition
  • All Call Groups Come with the following functionality:
    • Customizable Call Distribution to Agents
    • Call Queue
    • Quit queue options
    • Music on Hold
    • In-queue announcements–position in queue and wait time

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